LEARNING SOLUTIONS

Super Trainer

This program is based on interactivity and introspection, with the purpose of facilitating the development and improvement of a personal style of knowledge sharing, by understanding the role of the trainer in the organization and the principles of successfully planning and delivering inspirational training sessions. The course also includes various practical tools applicable to organizational assignments, such as content remodelling techniques according to target audience, strategic objectives alignment or follow up methods.

Program structure

• Self-assessment exercises to evaluate existing capacities
• Establishing training objectives and aligning them to organisational needs
• Techniques and types of knowledge sharing
• Follow up categories and post-training support
• Customised “’Before and after” analysis for each participant

Program benefits:

• This program includes customised exercises for self-awareness and self-evaluation
• The participants will develop their own improvement plan after the training, with specific actions and measurable implementation stages
• Post-training support for each participant (learning materials, support network, coaching)

Target audience:

• Anyone starting a career in the internal training team or preparing for a career change in this direction;
• Anyone in charge of frequent employee development programs and/or knowledge sharing.

Master of Presentations

The purpose of the programme is the transfer of knowledge and good practices that will enable the participants to sustain impactful presentations, in an easy to follow and understand manner for any type of audience.

Structure of the programme

• Presentation types
• Preparing for a presentation
• Objectives setting and selection of tools to be used during the presentation
• "Start" & "Finish"
• The main techniques used in successful presentations
• Knowing and leading the audience
• Tips and tricks

Benefits of the programme:

• The course contains practical instruments that can be applied right away for an impactful presentation
• Recorded presentations and real time feedback to all participants
• The opportunity to improve the presentation abilities during the programme

Who should attend:

• All people who desire to improve their presentation abilities
• Employees which are responsible to sustain presentations for information and influencing purposes
• Line managers
• People who desire to overcome the discomfort of public speaking

The Illusion of Time Management

This program is aimed at developing individual practical abilities such as: personal efficiency, prioritisation and successful delivery of tasks during predefined intervals, to maximise available time. In addition, it includes techniques to improve team performance, by identifying productivity blockages and common motivation to achieve meaningful results.

Program structure

• Planning tools
• Efficiency tools
• Techniques to maintain motivation
• Team work and deadline orientation
• Important versus urgent

Program benefits

• The course includes practical tools with immediate applicability;
• Throughout the course, participants have the opportunity to identify their strong points and improvement areas;
• The program provides each participant with the opportunity to define their own system to use time more efficiently

Target audience

• Employees with execution responsibilities
• Managers interested in improving their team’s performance
• Anyone preparing to take over management roles in the near future

The Art of Management

The purpose of the programme is to transfer the knowledge and the management good practices to people in managerial roles for less than 12 months or people who desire to acquire the tools and techniques of a good manager.

The structure of the programme

• The manager’s role in the team
• The most important management tools
• Employee’s motivation
• Delegation and accountability for results
• Objectives setting and performance management
• Building a highly successful team
• Employee’s development

Benefits of the programme:

• The training contains practical tools that can be directly applied in the team management activities
• Real time feedback offered to all the participants
• The opportunity to improve management abilities during the training programme

Who should attend:

• Recently promoted employees in management roles
• Managers with less than 12 months’ experience in a managerial role
• Managers who wish to improve the team’s performance by using winning management techniques
• People who are preparing for a managerial role in the following year

Tools we are using during the course:

• case studies
• role plays
• debates and feedback

HR 4 HR

The engagement and the satisfaction of the employees can be very much influenced by the processes managed by the HR department, the way the HR team interacts with the members of the organization and the fastness of response to the internal client’s requests. Our programme is specially designed for the HR teams which interact directly with the organization and who want to create a stimulating working environment and to reduce the personnel turnover.

Structure of the programme

• The role of HR department in the organization
• Knowing the internal clients and the client’s needs
• HR – support for the organization or promoter of change?
• How does HR department influence the organizational culture?
• Aligning the business strategy to the HR agenda

Benefits of the programme:

• Reducing the personnel turnover
• Increasing employee’s engagement and satisfaction
• Placing the HR department in a business partner position within the organization

Who should attend:

• All HR teams looking to increase the employee’s engagement in their organizations
• HR Specialist within Shared Service team which interact directly with other departments within the organization

Tools used during the course:

• case studies
• simulations and practical exercises
• debates and feedback

HR 4 NonHR

The tendency of the companies during the last years is to empower more and more their line managers to manage the people management processes and to increase their involvement in the recruitment and selection, performance management or onboarding processes for their teams. Our programme is designed for managers who have taken these new responsibilities and who seek to improve their abilities using specific people management tools.

Structure of the programme

• The manager role in recruitment and selection
• The manager role in performance management
• Identifying and developing the talents in the team
• New employees onboarding
• Development processes, coaching and mentoring tools

Benefits of the programme:

• The course contains practical tools with direct applicability in employee’s management
• Managers will be able to select the fit candidate for the organization and will know the processes to manage the new employee in its professional career
• The opportunity to improve own people management skills during the training course

Who should attend:

• Managers involved in recruitment and selection and performance management processes
• Managers who are looking to increase the engagement of the team in achieving performance

Tools we are using during the course:

• case-studies
• role plays
• debates and feedback

The Lean Path to Greatness

The Lean Path to Greatness is an integrated concept aimed at innovating the way organizations understand and implement continuous improvement processes, through a systematic and customized approach that highlights specific needs, SMART objectives and long term, strategic focus areas.

Program structure

1. Lean training courses

The Lean training courses portfolio is based on the methodology and concepts developed by Toyota and addresses specific organizational needs. It is highly flexible and can be adapted both to short term and long term objectives. The content can be condensed to introduce Lean concepts and specific tools (e.g. Kaizen, RCA) but also expanded to describe complete systems and work methods (Lean Fundamentals, Standard work, Performance Management etc.).

2. Continuous improvement workshops

As a complementary component to the more theoretical programs, the workshops include periodical organizational evaluations, performance management consulting or support during various projects development stages.

3. Lean Coaching for leaders

Providing support for consolidating long term results, we offer individual coaching to enforce Lean leadership, based on strategic thinking and team development through direct interactions (Gemba).

Program benefits

• Specific performance and organisational culture improvement
• Improved understanding of organisational needs, referenced to customer satisfaction
• Consolidate best practices and team knowledge sharing

Target audience

The program is suitable for all organisations interested in creating a long term, efficiency-oriented culture and willing to invest in modelling value-adding behaviours, to increase customer satisfaction.